Last Updated: February 22, 2021
TASKHUMAN PRIVACY POLICY
TaskHuman, Inc. (“TaskHuman,” “we,” “us,” or “our”) values the privacy of individuals who use our TaskHuman application, websites, technology platform, and related services (collectively, the “TaskHuman Platform”). This Privacy Policy explains how we collect, use, and share information from users (“Users”), comprised of both Knowledge providers (“Knowledge Providers”) and Knowledge seekers (“Knowledge Seekers”). This Privacy policy also covers and explains how we collect. use and share information relating to Knowledge Provider Applicants.
We provide important information for individuals located in the European Union, European Economic Area, and the United Kingdom (collectively, “Europe”), and California Residents below.
INFORMATION USERS PROVIDE TO US
We collect information from Knowledge Seekers, Knowledge Providers, and Knowledge Provider Applicants.
Knowledge Seekers
Knowledge Providers (and Knowledge Provider Applicants)
INFORMATION WE COLLECT USING COOKIES AND OTHER TECHNOLOGIES
Social Media Platforms: When Users’ choose to register for TaskHuman or otherwise link their TaskHuman accounts with a third-party service (e.g. Facebook, Google, or Apple ID), we may collect name, email, and their profile picture.
We use the information we collect from all Users as described in this Privacy Policy, including:
To Provide, Operate, and Improve our Services, such as to:
To Build the TaskHuman Community: To hire a diverse and global organization of Knowledge Providers
For Research and Development: To analyze and improve the TaskHuman Platform and to develop new products and services.
To Create Anonymous, Aggregated, or De-identified Data: We may create anonymous, aggregated, or de-identified data from Users’ personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated, or de-identified data by removing information that makes the data personally identifiable to a User.
For Compliance, Fraud Prevention, and Safety: With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of TaskHuman, Users, or the public.
To Comply with Law: To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures.
With Your Consent: Whenever you consent to the sharing of personal information.
We may share personal information as follows:
Knowledge Providers: The TaskHuman Platform makes Knowledge Providers’ profile information – including name, photo, quotes, videos, ratings, and professional details – available to Knowledge Seekers.
Knowledge Seekers: When a Knowledge Seeker communicates with a Knowledge Provider using the audio, video or chat features of the TaskHuman Platform, the Knowledge Seeker’s name and photo are displayed to the Knowledge Provider.
Recommended Connections: TaskHuman may recommend certain connections between Knowledge Providers and Knowledge Seekers based upon information received and collected using TaskHuman Platform. Recommendations are not endorsements of certain Knowledge Providers by TaskHuman and should not be construed as such. We may show Knowledge Seekers the profiles of Knowledge Providers whom we recommend.
Knowledge Providers: When a Knowledge Provider terminates their TaskHuman account, we will remove the Knowledge Provider’s profile from the TaskHuman Platform. However, Knowledge Seekers will continue to have access to their communications with former Knowledge Providers.
Knowledge Seekers: When a Knowledge Seeker terminates their TaskHuman account, we delete the Knowledge Seeker’s profile. We will retain, for compliance purposes, any communications between the Knowledge Seeker and Knowledge Providers.
All Users: We retain personal information after the User cancels their account to the extent reasonably necessary to comply with any legal obligations, regulatory requirements, law enforcement requests, resolve disputes, maintain security, prevent fraud and abuse, and enforce our Terms of Service. Additionally, we retain de-identified information.
The TaskHuman blog may contain links to other websites (e.g., YouTube) operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage Users to read the privacy policies of the other websites and online services you use.
We are committed to protecting the data of our Users. Even though we maintain administrative, technical, and physical measures designed to safeguard personal information, no security measures can be 100% secure, and we cannot guarantee the security of your data.
TaskHuman is not directed to children, and we do not knowingly collect personal information from children under sixteen (16) years of age. If we find out that a child under the age of sixteen (16) has given us personal information, we will take steps to delete that information. If you believe that a child under the age of sixteen (16) has given us personal information, please contact us.
We are headquartered in the United States and have service providers in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
European users should read the important information provided below about transfer of personal information outside of Europe.
TaskHuman may make changes to this Privacy Policy from time to time. These changes will be posted on our Platform and the date of posting will be updated in conjunction with the changes. The changes are effective upon the date of posting, unless explicitly stated otherwise. As long as you use the TaskHuman Platform, you are agreeing to this Privacy Policy and any updates we make to it.
Feel free to contact us at contact@taskhuman.com any time with any questions or comments about this Privacy Policy.
The information provided in this Notice to European Residents section applies only to individuals in the European Economic Area, UK, and Switzerland.
References to “personal information” in this Privacy Policy are equivalent to “personal information” governed by European data protection legislation.
TaskHuman is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation.
The contact information for our representative in Europe is: Data Rep.
If you want to raise a question to TaskHuman, Inc., or otherwise exercise your rights in respect to your personal data, you may do so by:
Processing Purpose Details regarding each processing purpose listed below are provided in the section above titled “How we use your personal information.” |
Legal Basis |
Processing is necessary to perform the Terms of Service governing our provision of the service or to take steps that you request prior to signing up for the service. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the service you access and request. |
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These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). |
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Processing is necessary to comply with our legal obligations. |
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Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the service. |
Processing Purpose Details regarding each processing purpose listed below are provided in the section above titled “How we use your personal information.” |
Legal Basis |
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It is our legitimate interest to determine whether to appoint you to a role, since it would be beneficial to our business |
We may use automated decision-making and/or profiling using your personal information when we recommend connections between Knowledge Seekers and Knowledge Providers. If you are a Knowledge Seeker, you can request that we manually recommend Knowledge Providers to you by contacting us at contact@taskhuman.com. See Recommended Connections section of the Privacy Policy for more information.
For Applicants, We do not use automated decision-making using your personal information with regards to your application.
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
For Unsuccessful Applicants, we will retain your personal information for a period of 24 months after your last application date. We retain such personal data, so that in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted our recruitment process in a fair and transparent manner. We further retain your personal information in case a role becomes vacant in which you may be a fitting candidate.
European data protection laws give you certain rights regarding your personal information. If you are located within the European Union, you may ask us to take the following actions in relation to your personal information that we hold:
You may submit these requests by email to contact@taskhuman.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
If we transfer your personal information out of Europe to a country not deemed by the European Commission to provide an adequate level of protection for personal information, we will do so when:
You may contact us if you want further information on the specific mechanism used by us when transferring your personal information out of Europe.
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use, and share their personal Information, and of the rights and choices we offer California residents regarding our handling of their personal information.
This notice and the privacy rights it describes only applies to Knowledge Seekers and does not apply to information related to Knowledge Providers, business contacts, or employees. We treat all personal information we collect from Knowledge Providers as pertaining to individuals in their business capacity and not their personal capacity.
The chart below describes how we currently collect, use, and share personal information, and how we have collected, used, and shared personal information over the past 12 months.
We do not sell personal information.
Personal information we collect |
CCPA-defined categories (Definitions are available here) |
Sources of personal information |
Purposes for which we may collect and use the personal information |
Registration and Profile Information |
Identifiers Online Identifiers Commercial Information |
You Social media platforms |
To provide, improve and operate the services For research and development For our own marketing purposes To create anonymous, aggregated or de-identified data |
Payment-card Information |
Financial Information Commercial Information |
You |
To provide, improve and operate the services For research and development To create anonymous, aggregated or de-identified data |
User Ratings Communications |
Online Identifiers Commercial Information |
You |
To provide, improve and operate the services For research and development For our own marketing purposes To create anonymous, aggregated or de-identified data |
Please note that we may also disclose personal information with service providers, professional advisors, and in connection with a business transfer or for compliance purposes, as described in the “How We Share Information: Knowledge Seekers” section of the Privacy Policy.
The CCPA grants individuals the following rights:
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.
You are entitled to exercise the rights described above free from discrimination.
To request access to or deletion of personal information email: contact@taskhuman.com
The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request.
California residents can empower an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.