Last Updated: 2019-04-19
Effective Date: 2019-04-19
As a Knowledge Seeker, you understand that the purchase of TaskHuman minutes on the TaskHuman Platform will result in charges to you (“Charges”).
Charges will be inclusive of applicable taxes where required by law.
TaskHuman has the authority and reserves the right to determine and modify pricing by posting applicable pricing terms to the TaskHuman Platform.
You are responsible for reviewing the applicable pricing within the TaskHuman Platform and you shall be responsible for all Charges incurred under your User account regardless of your awareness of such Charges or the amounts thereof.
All charges are non-refundable and final. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the TaskHuman Platform, any disruption to the TaskHuman Platform or Services, or any other reason whatsoever.
TaskHuman Minutes have no cash value or any other value outside of the TaskHuman Platform and are not redeemable for cash. For the avoidance of doubt, the minutes do not operate or serve as stored value facilities in any way. You may not transfer, trade, gift or otherwise exchange TaskHuman minutes, except as explicitly permitted by TaskHuman in writing.
TaskHuman Minutes are determined to be consumed by a Knowledge Seeker, by the actual number of minutes used during the course of a re-engagement call. For the avoidance of doubt, time is not considered to be consumed (and therefore is not considered used) in the event that a full minute has not been consumed.
After requesting a re-engagement call you may cancel it through the TaskHuman Platform, at any time prior to the commencement of the re-engagement call, without utilizing any of your TaskHuman Minutes. If you arrive late to a re-engagement call (after its scheduled start time), any TaskHuman minutes that have elapsed prior to you joining the call are considered utilized. If you never arrive to a re-engagement call, than the full scheduled length of the re-engagement call will be considered utilized.
TaskHuman may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same amount of TaskHuman minutes. You agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you.
You may receive coupons that you can apply towards use, as TaskHuman minutes. Coupons are only valid for use on the TaskHuman Platform, and are not transferable or redeemable for cash except as required by law. Coupons cannot be combined, and if the amount of time your re-engagement call, exceeds the applicable coupon we will charge your payment method on file for the remaining amount of minutes required for the re-engagement call.
TaskHuman may use the proceeds of any Charges for any purpose, subject to any payment obligations it has agreed to with any third parties.
Feel free to contact us at firstname.lastname@example.org any time with any questions or comments regarding this Agreement.