Resolving Conflict

Desired Program Outcome:
Managers effectively address and resolve workplace conflicts, leading to a more positive and productive team environment.
Program Objectives:
By the end of the program, participants will: Have the communication skills to understand and address conflicts confidently; Apply techniques to reach mutually beneficial solutions; Identify and manage solutions that prevent future conflicts.
Program Audience:
This Program is designed for the the following persona(s):
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Managers
Program Overview:
Managing conflict is challenging for most of us because it requires a delicate balance of empathy and assertiveness. This program will equip you with the skills to navigate difficult conversations and arrive at solutions to resolve conflict and ultimately foster a culture of collaboration within your team. Through 1:1 coaching, practical exercises, and real-world scenarios, you’ll gain the confidence and tools to address conflicts constructively and maintain a positive workplace atmosphere.
Skills You'll Develop:
Active Listening
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Problem Solving
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