Resolución de conflictos

Resultado deseado del programa:

Objetivos del programa:

By the end of the program, participants will: Have the communication skills to understand and address conflicts confidently; Apply techniques to reach mutually beneficial solutions; Identify and manage solutions that prevent future conflicts.

Audiencia del programa:

Este programa está destinado a las siguientes personas:

• Gestores

Resumen del programa:

Managing conflict is challenging for most of us because it requires a delicate balance of empathy and assertiveness. This program will equip you with the skills to navigate difficult conversations and arrive at solutions to resolve conflict and ultimately foster a culture of collaboration within your team. Through 1:1 coaching, practical exercises, and real-world scenarios, you’ll gain the confidence and tools to address conflicts constructively and maintain a positive workplace atmosphere.